Terms of service.

DEC (Driving School) Terms & Conditions

Welcome to DEC (Driving School). Before you begin your driving lessons, please review the following terms and conditions carefully:

Eligibility

You must be at least 17 years of age and possess a valid UK Provisional or full driving license (Photo Card and Paper Counterpart) appropriate for the type of driving tuition. Additionally, you must meet the DVLA's medical and eyesight requirements.

Payments and Bookings

  • Individual lessons or Block bookings must be paid for in full, on or before your first lesson.

  • All lessons paid for must be completed within 6 months of booking (Three months if less than 10 hours). Gift vouchers are only valid for 3 months from the issue date.

  • Block bookings, Gift Vouchers, and all promotional offers are non-refundable.

  • Payments can be made by cash or bank transfer, depending on the driving instructor's preferences.

Cancellation Policy

  • Once a lesson is booked, it is reserved exclusively for you. If you need to cancel or reschedule, please provide at least 48 hours notice. Failure to do so will result in being charged the full fee for the lesson.

Lesson Adjustments and Cancellations by Instructor

  • Instructors are not responsible for test appointments cancelled by the DSA due to unforeseen issues like bad weather or sickness. The test fee for the booked period will still be charged, but your instructor can advise on claiming compensation from the DSA.

  • Instructors reserve the right to change the day and time of your lesson if necessary, e.g., to cover tests or in case of dangerous weather conditions. You will be notified as early as possible by phone, text, or email.

Additional Terms

  • DEC endeavors to make your Instructor and their car available for your driving lessons and test, but reserves the right to make changes if needed.

  • The contract for driving tuition is solely between you and your Instructor, including all agreements on timing, location, payment, and duration of lessons.

  • DEC acts as an agent for your Instructor for bookings, information sharing, and payment processing.